How do I change the from address or from name for a campaign?
Note: The "from" name for Microsoft Outlook and other Microsoft emails cannot be changed in Mailshake. Microsoft requires you to change this in your Microsoft account: Change From Name in Microsoft
Change the from name
On an existing campaign
Click Campaigns then click the campaign you'd like to update
Click Settings
- Under Settings, change the From Name
- Click Save.
Prior to making your campaign
Click Mail Accounts in the left side menu
- Click the mail account that you'd like to edit
Click Settings
Scroll down and click Signature
Edit your "from" name, then click Save
Change the sending email address
When creating your campaign
When you are creating your campaign you can go to the "Basic" step and choose any of your mail accounts or aliases.
On an existing campaign
Click Campaigns then click the campaign you'd like to update
Click Settings
- Under Settings, click Mail Account and select the correct email address you'd like to use to send the campaign
- Click Save
- A modal will display warning you that past replies will not get picked up after changing the sending email address. Click Continue if you'd like to proceed or Cancel if you don't wish to change your sending email address.