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Best Practices
How do I format my CSV file for importing prospects?
Being Aware of Spam and Sending Abuse
Deliverability
How do I connect my email address to the Warm Up tool?
How to set up a DNS record, SPF, DKIM and DMARC for Google Email Addresses
How does the Warm Up tool work?
How do I create and use a Custom Tracking Domain?
How do I set up DNS records?
How many emails can I send and maintain good deliverability?
How does open tracking work?
Enrichment
Can I add more information to my email lists?
Do I have to subscribe or create an account to use the Enrichment Tool?
What format is accepted to use the Enrichment Tool?
How do I use the Enrichment Tool?
How much will it cost to enrich my emails?
General
I’ve validated my account, but I haven’t received my 50 free credits yet!
How do I contact support?
How do I update my card or billing information?
How do I cancel my subscription?
How do I create an account?
How do I add members to my team?
How do I reset my password?
What happens if my credit card payment fails?
Do you accept PayPal?
What are your Terms of Services? Privacy policies?
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Mail Accounts
How do I connect my mail account using SMTP?
How do I get an App Password for my Google email address?
How do I get an App Password for Microsoft?
Prospecting
Email Finder
How do I create a Contact?
Can I export my contact list?
How do I use the Email Finding Tool?
Can I cancel my subscription at anytime?
Do you integrate Prospecting with my CRM?
Can you find an email with someone’s Facebook?
Can I try your Prospecting - Email Finding Tool for free?
Do you have a browser extension?
Can I search people in bulk on the Prospecting tool?
If you don't find the email I'm requesting, will it count?
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Sequences
How do I create a campaign?
How do I use the Lead Catcher? Is it a Unified Inbox?
How do I set up drip emails?
How do I change the from address or from name for a campaign?
Do I have to subscribe or create an account to use Sequences?
How do I use Spintax?
How do I set up follow-up emails?
How do I send emails based on clicked links?
How do I get started with A/B Testing?
How do I duplicate a campaign?
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Verify
What is your Verify tool? How does it work?
What exactly does it mean when an email address is marked "risky"?
How do I use the Verify tool?
Do I have to sign a contract or create an account to use your Verify tool?
How much will it cost to verify my emails?
Does a "deliverable" email address have absolutely no chance of bouncing?
What do you check for when verifying emails?
How do I use the Email Verification List Cleaner Tool in Email Sequences?
What kind of file format is accepted for Verify?